SERVICE AND SUPPORT

SERVICE PLAN PLUS is a unique insurance policy for your voice and data equipment that guarantees a return on your investment. If you purchase a service agreement on your communications equipment and it does not breakdown, ACG Ltd believes you should not have to pay for it.

Systems ensured under service plan plus which do not require servicing in the first year, apply 50% of the first year policy price towards the second year's service plan plus agreement.

Systems, which do not require servicing in the second year under service, plan plus receive the third year's agreement absolutely free.

Other benefits under service plan plus include:
-A Guaranteed 4-hour response time for emergencies.
-A Guaranteed 24-hour response time for regular service calls.
-Free line administration and order processing for Line Suppliers and Telephone Companies.
-Free replacement of hardware under contract (includes labour)
-Free telephone technical support
-Priority scheduling for installations, moves, additions and changes
-A free preventive maintenance inspection each year